General Service Agreement

MediaTamer Corporation
Effective Date: 4/1/25

1. Overview

This Service Agreement (“Agreement”) outlines the terms and conditions under which MediaTamer Corporation (“MediaTamer,” “we,” “us,” or “our”) provides digital marketing services (collectively, the “Services”) to you, the Client (“you,” “your,” or “Client”). By engaging MediaTamer, you acknowledge that you have the authority to enter into this Agreement on behalf of your organization.

2. Scope of Services

MediaTamer offers a range of digital marketing and related services, which may include, but are not limited to:

  • Website Development & Management

  • CRM Automation

  • Email & SMS Marketing

  • Search Engine Optimization (SEO)

  • Local Listings & Google Business Profile Management

  • Paid Advertising (e.g., Google Ads, Meta Ads, Yelp Ads)

  • Social Media Management

  • Content Creation & Media Services

This Agreement governs any and all Services provided under a month-to-month arrangement, allowing you to select, combine, or modify services as needed.

3. Responsibilities

3.1 Client Responsibilities

  • Authority & Information: You confirm that you have the authority to bind your organization to this Agreement. You agree to provide timely feedback, assets, and approvals necessary for us to perform the Services.

  • Timely Cooperation: Delays in delivering information or approvals may affect our ability to meet deadlines.

  • Payment: You commit to adhering to the payment terms set forth in this Agreement.

3.2 MediaTamer Responsibilities

  • Professional Service: We will carry out all Services in a professional and timely manner, making commercially reasonable efforts to meet agreed-upon deadlines.

  • Confidentiality: We will maintain the confidentiality of any materials or information you provide, using them solely for the purpose of fulfilling Services.

  • Quality Commitment: While results may vary, we will strive to follow best practices and continuously improve our performance.

4. Term & Termination

  • Month-to-Month Term: Services are provided on a month-to-month basis.

  • Notice of Cancellation: We request a 30-day courtesy notice prior to cancellation to ensure a smooth transition.

  • Automatic Renewal: Unless canceled, the Agreement will automatically renew each month.

  • Payment on Termination: If either party terminates the Agreement, you agree to pay for all Services rendered up to the effective termination date.

5. Payment Terms

  • Billing Cycle: Monthly fees for Services are due on the 1st or 15th of the month, depending on date of first sign up.

  • Late Payments: A late fee of 10% may apply for payments that are overdue by more than 20 days.

  • Payment Method: Payment is processed automatically each month based on the payment information you provide at account setup.

6. Changes & Revisions

  • Scope Adjustments: You may request changes or additional features at any point. MediaTamer will assess the impact on timeline and cost, and any adjustments will be documented and agreed to before work proceeds.

  • Flexibility: Our goal is to accommodate your evolving needs while maintaining transparency about schedules and costs.

7. Intellectual Property

  • Deliverables: Upon receipt of full payment, you own all rights to the final deliverables produced for you under this Agreement.

  • Pre-existing Materials: MediaTamer retains rights to any pre-existing materials, tools, or design elements developed by or for MediaTamer’s brand, which are licensed to you solely for use in connection with the Services.

8. Confidentiality & Non-Disclosure

  • Confidential Information: Both parties agree to protect each other’s confidential information and use it only to fulfill obligations under this Agreement.

  • Non-Disclosure of Pricing: You agree not to disclose MediaTamer’s specific pricing terms to outside entities, safeguarding our business integrity and client relationships.

9. Legal & Liability

  • No Guaranteed Outcomes: While we employ industry best practices, we do not guarantee specific results (e.g., search engine rankings, ad performance).

  • Limitation of Liability: Our liability to you, or any third party, is limited to the fees you have paid under this Agreement. We are not liable for indirect or consequential damages.

  • Dispute Resolution & Governing Law: This Agreement is governed by the laws of the United States. Any disputes shall be resolved in accordance with the jurisdiction specified under U.S. law.

10. Technical Support

  • Hosting & Technical Setup: If we manage your hosting, we strive to maintain the highest levels of performance. If you choose an alternative hosting provider, we will offer reasonable assistance with setup and configuration.

  • Email & Domain: We can assist with email account setup, domain configuration, and MX record adjustments as part of our support services.

11. Acceptance

By proceeding with our Services, you confirm that you have read and agree to the terms of this Agreement. If you have any questions or require modifications, please contact us to discuss a customized arrangement.